Comforting & Elegant
Monsoon/ Autumn 2024
The new collection is here
Frequently Asked Questions
No We Do not offer wholesale or bulk ordering
Yes U can If You Want to collaborate with us you Want Contact With Us
Yes We Provide Custom T-shirt Design For More Detail contact us
At We Bros, we take pride in delivering top-quality clothing and ensuring your satisfaction with every purchase. We understand that there may be times when you need to return a product or seek a refund. This Return and Refund Policy is designed to provide clear guidelines on the process:
1. Returns Eligibility:
Items Eligible for Return: We accept returns for clothing items that are unworn, unwashed, and in their original condition with all tags and labels attached.
Timeframe: You must initiate a return request within 10 from the date of purchase.
2. Return Process:
To request a return, please contact our customer support team at - shopwebros@gmail.com . Provide your order number and a brief explanation of the reason for the return.
Upon approval of your return request, we will provide you with detailed instructions on how to return the item(s).
3. Return Shipping:
Customers are responsible for covering the cost of return shipping, unless the return is due to a mistake on our part or a defective item.
For your peace of mind, we recommend using a trackable shipping method when returning items to ensure safe and documented delivery.
4. Refunds:
Once we receive and inspect the returned item(s), we will process your refund.
Refunds will be issued to the original payment method used for the purchase.
Please allow 5-10 business day for the refund to appear in your account, as processing times may vary depending on your financial institution.
5. Exchanges:
We do not offer direct exchanges. If you wish to exchange an item, please follow the return process as described above and place a new order for the item you desire.
6. Non-Returnable Items:
Certain items are non-returnable, including:
Items that have been altered, damaged, or washed.
Items missing their original tags and labels.
Sale or clearance items (unless they are defective).
7. Defective or Incorrect Items:
If you receive a defective or incorrect item, please contact our customer support team immediately. We will provide instructions for returning the item, and we will cover the return shipping costs.
8. Policy Updates:
We reserve the right to modify or update this Return and Refund Policy at any time. Any changes will be posted on our website, and the effective date will be updated accordingly.
9. Contact Us:
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at-shopwebros@gmail.com
Contact Number-8828622107.
Thank you for choosing We Bros. We are committed to providing you with exceptional clothing and service, and we appreciate your trust in our products. Your satisfaction is our priority, and we look forward to serving you with the utmost care and attention.